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Consumers of online services rely on judgments of trust about the online vendor and the transaction channel (eg the Internet) when engaging in transactions involving disclosure of personal information. While the importance of trust for commercial transactions online is well established, less is known about factors that influence trust in relation to electronic government services. Moreover, perceptions of trust depend heavily on the cultural context and thus can vary across countries. This study draws on Sociological and e-Commerce theories to investigate differences in trust and consumption of public services by citizens across two contrasting cultural settings: Mexico and the United States. A combination of qualitative and quantitative research methods was used to explore differences across countries in terms of overall level of trust in e-government and its relationship with service utilization.