作者
Mark Exworthy, Emma K Wilkinson, Alastair McColl, Michael Moore, Paul Roderick, Helen Smith, John Gabbay
发表日期
2003/4/1
来源
Social science & medicine
卷号
56
期号
7
页码范围
1493-1504
出版商
Pergamon
简介
Performance indicators (PIs) are widely used across the UK public sector, but they have only recently been applied to clinical care. In doing so, they challenge a previously guarded aspect of clinical autonomy—the assessment of work performance. This “challenge” is specific to a primary care setting and in the general practice profession. This paper reviews the qualitative findings from an empirical study within one English primary care group on the response to a set of clinical PIs relating to general practitioners (GPs) in terms of the effect upon their clinical autonomy. Prior to interviews with GPs, primary care teams received feedback on their clinical performance as judged by indicators. Five themes were crucial in understanding GPs responses: the credibility of PIs, the growing need to demonstrate competence, perceptions of autonomy, the ulterior purpose of PIs, and the identity of the assessor of their …
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