查看文章

Although hospitals are increasingly held accountable for patients’ post-discharge outcomes, giving them incentive to help patients choose high-performing home health agencies, little is known about how quality reports inform decision making.

We aimed to learn how quality reports are used when choosing home care in one northeast state (Rhode Island) .

The study consisted of focus groups with home health consumers and structured interviews with hospital case managers.

Thirteen consumers and 28 case managers from five hospitals participated in the study.

We identified key themes and illustrative quotes by audiotaping each session, and then three independent reviewers …