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Today’s application environments combine Cloud and on-premise infrastructure, as well as platforms and services from different providers to enable quick development and delivery of solutions to their intended users. The ability to use Cloud platforms to stand up applications in a short time frame, the wide availability of Web services, and the application of a continuous deployment model has led to very dynamic application environments. In those application environments, managing quality of service has become more important. The more external service vendors are involved the less control an application owner has and must rely on Service Level Agreements (SLAs). However, SLA management is becoming more difficult. Services from different vendors expose different instrumentation. In addition, the increasing dynamism of application environments entails that the speed of SLA monitoring set up must …