作者
Debra G Morgan, Julie Kosteniuk, Norma Stewart, Megan E O'Connell, Chandima Karunanayake, Rob Beever
发表日期
2014/11/1
期刊
Telemedicine and e-Health
卷号
20
期号
11
页码范围
997-1003
出版商
Mary Ann Liebert, Inc.
简介
Introduction: Patient satisfaction is a key aspect of quality of care and can inform continuous quality improvement. Of the few studies that have reported on patient satisfaction with telehealth in programs aimed at individuals with memory problems, none has reported on the psychometric properties of the user satisfaction scales used. Materials and Methods: We evaluated the construct validity and internal consistency reliability of the Telehealth Satisfaction Scale (TeSS), a 10-item scale adapted for use in a rural and remote memory clinic (RRMC). The RRMC is a one-stop interprofessional clinic for rural and remote seniors with suspected dementia, located in a tertiary-care hospital. Telehealth videoconferencing is used for preclinic assessment and for follow-up. Patients and caregivers completed the TeSS after each telehealth appointment. With data from 223 patients, exploratory factor analysis was conducted using …
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DG Morgan, J Kosteniuk, N Stewart, ME O'Connell… - Telemedicine and e-Health, 2014