作者
Moutusy Maity, Maxwell K Hsu, Lou E Pelton
发表日期
2012/1/1
期刊
Journal of Marketing Channels
卷号
19
期号
1
页码范围
49-76
出版商
Taylor & Francis Group
简介
There exists a paucity of research attention afforded to understanding consumer information search behavior on the Internet, vis-a-vis existing information search models such as an interactive, consumer experience in the offline realm. Thus, the present study investigates whether the factors inculcated within traditional cognitive processing models remain significant in the online information setting. Grounded in the contributions of Punj and Staelin and Srinivasan and Ratchford in the context of offline information search, this study proffers an empirical model of consumer online information. The empirical findings reveal that Perceived Risk and Perceived Cost do not significantly contribute to the consumer online information Search Effort. Rather, both of these conventional antecedents and Enjoyment significantly impact the satisfaction of young consumers' online information search endeavors. We recommend …
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