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To elucidate the experiences and perceptions of people living with primary frozen shoulder and their priorities for treatment.

Qualitative study design using semistructured interviews.

General practitioner (GP) and musculoskeletal clinics in primary and secondary care in one National Health Service Trust in England.

12 patients diagnosed with primary frozen shoulder were purposively recruited from a GP's surgery, community clinics and hospital clinics. Recruitment targeted the phases of frozen shoulder: pain predominant (n=5), stiffness predominant (n=4) and residual stiffness predominant following hospital treatment (n=2). One participant dropped out. Inclusion criteria: adult, male and female patients of any age, attending the clinics, who had been diagnosed with primary frozen shoulder.

The most important experiential themes identified by participants were: pain …