作者
Ibn Kailan Abdul-Hamid, Aijaz A Shaikh, Henry Boateng, Robert E Hinson
发表日期
2019/1/1
期刊
International Journal of E-Business Research (IJEBR)
卷号
15
期号
1
页码范围
1-19
出版商
IGI Global
简介
Although mobile money (MM) has been explored in the existing literature, the roles of trust and risk in MM use have received little attention from researchers. Furthermore, many of the existing studies have treated these constructs as unidimensional. The extant literature also shows that perceived risk has received little attention from researchers who have conducted studies on MM. Thus, the objective of this study is to examine the roles of trust and perceived risk in customers' intent to adopt MM services in Ghana. Both trust and perceived risk were broken down into various dimensions. The study involved 671 respondents who were selected via an intercept approach and an online survey. Structural equation modelling was used to test the study's hypotheses. The findings show that perceived risk is negatively associated with customers' intent to use MM services and economy-based trust. Trust in service providers …
引用总数
201920202021202220232024261720127
学术搜索中的文章
IK Abdul-Hamid, AA Shaikh, H Boateng, RE Hinson - International Journal of E-Business Research (IJEBR), 2019