作者
Carl Savage, F Andrew Gaffney, Laith Hussain-Alkhateeb, Pia Olsson Ackheim, Gunilla Henricson, Irini Antoniadou, Mats Hedsköld, Karin Pukk Härenstam
发表日期
2017/10/1
期刊
International Journal for Quality in Health Care
卷号
29
期号
6
页码范围
853-860
出版商
Oxford University Press
简介
Objective
Evaluate longitudinal changes in technical and non-technical skills (teamwork, situation monitoring, communication and leadership), safety culture, and clinical outcomes before and after implementation of a crew resource management (CRM) safety program.
Design
A multi-level prospective single case study in accordance with the SQUIRE-guidelines for reporting quality improvement efforts.
Setting
Large university paediatric surgical service.
Participant(s)
All 153 managers and staff.
Interventions
Training of staff in CRM, systematic risk assessments, and the redesign of work practices captured and reinforced through the development, implementation and refinement of SOPs.
Main Outcome Measure(s)
Data were collected related to: 1) Relevance of CRM training (survey), 2) Safety …
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