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Policy-based management provides the ability to dynamically re-configure DiffServ networks such that desired quality of service (QoS) goals are achieved. This includes network provisioning decisions, performing admission control, and adapting bandwidth allocation dynamically. QoS management aims to satisfy the service level agreements (SLAs) contracted by the provider and therefore QoS policies are derived from SLA specifications and the provider's business goals. This policy refinement is usually performed manually with no means of verifying that the policies written are supported by the network devices and actually achieve the desired QoS goals. Tool support is lacking and policy refinement has rarely been addressed in the literature. This paper extends our previous approach to policy refinement and shows how to apply it to the domain of DiffServ QoS management. We make use of goal elaboration and …