作者
Gijs Hesselink, Maria Flink, Mariann Olsson, Paul Barach, Ewa Dudzik-Urbaniak, Carola Orrego, Giulio Toccafondi, Cor Kalkman, Julie K Johnson, Lisette Schoonhoven, Myrra Vernooij-Dassen, Hub Wollersheim, European HANDOVER Research Collaborative
发表日期
2012/12/1
期刊
BMJ quality & safety
卷号
21
期号
Suppl 1
页码范围
i39-i49
出版商
BMJ Publishing Group Ltd
简介
Background
Advocates for quality and safety have called for healthcare that is patient-centred and decision-making that involves patients.
Objective
The aim of the paper is to explore the barriers and facilitators to patient-centred care in the hospital discharge process.
Methods
A qualitative study using purposive sampling of 192 individual interviews and 26 focus group interviews was conducted in five European Union countries with patients and/or family members, hospital physicians and nurses, and community general practitioners and nurses. A modified Grounded Theory approach was used to analyse the data.
Results
The barriers and facilitators were classified into 15 categories from which four themes emerged: (1) healthcare providers do not sufficiently prioritise discharge consultations with patients and family members due to time restraints and competing care obligations; (2) discharge communication varied …
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G Hesselink, M Flink, M Olsson, P Barach… - BMJ quality & safety, 2012