作者
Mary Dixon-Woods, Sarah McNicol, Graham Martin
发表日期
2012/10/1
期刊
BMJ quality & safety
卷号
21
期号
10
页码范围
876-884
出版商
BMJ Publishing Group Ltd
简介
Background
Formal evaluations of programmes are an important source of learning about the challenges faced in improving quality in healthcare and how they can be addressed. The authors aimed to integrate lessons from evaluations of the Health Foundation's improvement programmes with relevant literature.
Methods
The authors analysed evaluation reports relating to five Health Foundation improvement programmes using a form of ‘best fit’ synthesis, where a pre-existing framework was used for initial coding and then updated in response to the emerging analysis. A rapid narrative review of relevant literature was also undertaken.
Results
The authors identified ten key challenges: convincing people that there is a problem that is relevant to them; convincing them that the solution chosen is the right one; getting data collection and monitoring systems right; excess ambitions and ‘projectness’; organisational …
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