查看文章

In response to the COVID-19 pandemic, neurosurgical outpatient practices have rapidly adopted telemedicine services to meet the needs of patients. To date, patient satisfaction with telemedicine in the neurosurgery, outpatient setting has not been evaluated with a validated survey.

Patients that completed telemedicine (phone or video) visits (new, return, or postoperative visits) in the outpatient neurosurgery clinic from June 1, 2020 to August 15, 2020 were queried with a portion of the Press Ganey® (PG) survey. Survey questions related to satisfaction with the care provider. For each question, satisfaction was defined as a score of 4 or greater on 5 point scale. Demographic data was also collected. ANOVA F-test® was used to compare the continuous variables while Chi-square test or Fisher’s exact test was used to compare categorical variables among the three groups.

The response …