作者
Robert Gramling, Susan Stanek, Susan Ladwig, Elizabeth Gajary-Coots, Jenica Cimino, Wendy Anderson, Sally A Norton, Rebecca A Aslakson, Katherine Ast, Ronit Elk, Kimberly K Garner, Corita Grudzen, Arif H Kamal, Sangeeta Lamba, Thomas W Leblanc, Ramona L Rhodes, Eric Roeland, Dena Schulman-Green, Kathleen T Unroe
发表日期
2016/2/1
期刊
Journal of pain and symptom management
卷号
51
期号
2
页码范围
150-154
出版商
Elsevier
简介
Context
As endorsed by the palliative care “Measuring What Matters” initiative, capturing patients' direct assessment of their care is essential for ongoing quality reporting and improvement. Fostering an environment where seriously ill patients feel heard and understood is of crucial importance to modern health care.
Objectives
To describe the development and performance of a self-report field measure for seriously ill patients to report how well they feel heard and understood in the hospital environment.
Methods
As part of a larger ongoing cohort study of inpatient palliative care, we developed and administered the following point-of-care item: “Over the past two days, how much have you felt heard and understood by the doctors, nurses and hospital staff?” (completely, quite a bit, moderately, slightly, not at all). Participants completed the measure before and the day after palliative care consultation. For the …
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