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[...] having an e-commerce system hosted within an institution can cause various problems ranging from technological to economic.[...] technologies have been developed that are offered as services on the Internet, to reduce the need to incorporate them on the site. For this reason, this paper shows a model of software as a service (SaaS) applied to the e-commerce market.[...] to implement the tool, the analysis of the different elements and key points has been carried out, through a methodology.[...] a model that can be implemented for any organization that wishes to implement SaaS as a business model is proposed.