作者
Johanna Westbrook, Neroli Sunderland, Ling Li, Alain Koyama, Ryan McMullan, Rachel Urwin, Kate Churruca, Melissa T Baysari, Catherine Jones, Erwin Loh, Elizabeth C McInnes, Sandy Middleton, Jeffrey Braithwaite
发表日期
2021/1
期刊
Medical Journal of Australia
卷号
214
期号
1
页码范围
31-37
简介
Objective
To identify individual and organisational factors associated with the prevalence, type and impact of unprofessional behaviours among hospital employees.
Design, setting, participants
Staff in seven metropolitan tertiary hospitals operated by one health care provider in three states were surveyed (Dec 2017 – Nov 2018) about their experience of unprofessional behaviours — 21 classified as incivility or bullying and five as extreme unprofessional behaviour (eg, sexual or physical assault) — and their perceived impact on personal wellbeing, teamwork and care quality, as well as about their speaking‐up skills.
Main outcome measures
Frequency of experiencing 26 unprofessional behaviours during the preceding 12 months; factors associated with experiencing unprofessional behaviour and its impact, including self‐reported speaking‐up skills.
Results
Valid surveys (more than 60% of questions …
引用总数