作者
Tania Calle-Jimenez, Doris Tutillo-Sanchez, Sandra Sanchez-Gordon, Janio Jadán-Guerrero, Cesar Guevara, Patricio Lara-Alvarez, Patricia Acosta-Vargas, Luis Salvador-Ullauri, Isabel L Nunes
发表日期
2020
研讨会论文
Advances in Human Factors and Systems Interaction: Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction, July 24-28, 2019, Washington DC, USA 10
页码范围
361-373
出版商
Springer International Publishing
简介
This study proposes the use of Think Aloud and Focus Group methods for evaluating the usability of the Intelligent Police Patrolling System (I-Pat). The study was conducted with twenty-one students of computer engineering. The study included two evaluation methods. First, the application of Think Aloud using audio recordings, image capturing and questionnaires. Second, the application of a Focus Group for brainstorming. The total number of the usability problems identified was fifteen. Comprehensiveness (46%) and layout (43%) problems were the most frequently found. The study showed that the problems encountered were due to the lack of understanding of the system’s functions, so it is recommended increasing the users’ levels of knowledge about the system. The application of these methods caused the students to find a greater number of errors than when applying a single method, allowing them …
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T Calle-Jimenez, D Tutillo-Sanchez… - Advances in Human Factors and Systems Interaction …, 2020