作者
Kenneth Fung, Hung-Tat Lo, Rani Srivastava, Lisa Andermann
发表日期
2012/4
期刊
Transcultural psychiatry
卷号
49
期号
2
页码范围
165-184
出版商
Sage Publications
简介
Cultural competence is increasingly recognized as an essential component of effective mental health care delivery to address diversity and equity issues. Drawing from the literature and our experience in providing cultural competence consultation and training, the paper will discuss our perspective on the foundational concepts of cultural competence and how it applies to a health care organization, including its programs and services. Based on a recent consultation project, we present a methodology for assessing cultural competence in health care organizations, involving mixed quantitative and qualitative methods. Key findings and recommendations from the resulting cultural competence plan are discussed, including core principles, change strategies, and an Organizational Cultural Competence Framework, which may be applicable to other health care institutions seeking such changes. This framework …
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