作者
Francesco Marrazzo, Stefano Spina, Paul E Pepe, Annapaola D'Ambrosio, Filippo Bernasconi, Paola Manzoni, Carmela Graci, Cristina Frigerio, Marco Sacchi, Riccardo Stucchi, Mario Teruzzi, Sara Baraldi, Federica Lovisari, Thomas Langer, Alessandra Sforza, Maurizio Migliari, Giuseppe Sechi, Fabio Sangalli, Roberto Fumagalli, AREU 118 EMS Network
发表日期
2020
期刊
Journal of the American College of Emergency Physicians Open
简介
Objective
To quantify how the first public announcement of confirmed coronavirus disease 2019 (COVID‐19) in Italy affected a metropolitan region's emergency medical services (EMS) call volume and how rapid introduction of alternative procedures at the public safety answering point (PSAP) managed system resources.
Methods
PSAP processes were modified over several days including (1) referral of non‐ill callers to public health information call centers; (2) algorithms for detection, isolation, or hospitalization of suspected COVID‐19 patients; and (3) specialized medical teams sent to the PSAP for triage and case management, including ambulance dispatches or alternative dispositions. Call volumes, ambulance dispatches, and response intervals for the 2 weeks after announcement were compared to 2017–2019 data and the week before.
Results
For 2 weeks following outbreak announcement, the primary …
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F Marrazzo, S Spina, PE Pepe, A D'Ambrosio… - Journal of the American College of Emergency …, 2020
