作者
Natalia D’Souza, Darryl Forsyth, David Tappin, Bevan Catley
发表日期
2017
期刊
School of Management, Massey University, Auckland, New Zealand
简介
This report summarises the key findings of an exploratory study examining nurses’ experiences of workplace cyberbullying. For most targets workplace cyberbullying was experienced within a broader pattern of bullying behaviour; either through the cooccurrence of traditional bullying behaviours or via the presence of other targets within the workplace. Further, it is evident that workplace cyberbullying has a potentially broader scope of harm for the targets and organisations involved. Finally, the potential for nurses to be cyberbullied from sources external to the organisation–such as clients, patients, relatives, and students–is also highlighted.
Alongside these key findings, a model of factors underlying the occurrence of workplace cyberbullying within nursing is developed. These factors correspond to the individual (micro), organisational (meso), as well as industry and national (macro) level of the socioecological work system. Such a model may provide a useful initial framework for future investigations into this phenomenon. Finally, in addition to outlining the nature of cyberbullying and harm experienced, recommendations are put forward for practice and policy at the organisational, industry, and national level. These include:
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N D'Souza, D Forsyth, D Tappin, B Catley - School of Management, Massey University, Auckland …, 2017