作者
Kamel Rouibah, Hosny I Hamdy, Majed Z Al‐Enezi
发表日期
2009/3/20
期刊
Industrial Management & Data Systems
卷号
109
期号
3
页码范围
338-356
出版商
Emerald Group Publishing Limited
简介
Purpose
–
The purpose of this paper is to investigate the organizational factors and human motivations affecting information systems and information technology (IS/IT) usage and user's satisfaction in an Arabic country.
Design/methodology/approach
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The study develops a research model that links three organizational factors (top management support – TMS, availability of training, and user's involvement) to IS/IT usage and end‐user's satisfaction via the mediation of TAM beliefs (usefulness and ease‐of‐use) by 382 IS users. The model was examined through the LISREL.
Findings
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The results indicate that IS/IT usage and user satisfaction is largely influenced by perceived usefulness. Among the organizational factors, TMS was found to have the strongest effect on IS/IT usage and user's satisfaction, followed by availability of training and user involvement.
Research limitations/implications
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This study focuses on …
学术搜索中的文章
K Rouibah, HI Hamdy, MZ Al‐Enezi - Industrial Management & Data Systems, 2009