作者
Albérico Travassos Rosário, Joana Carmo Dias
发表日期
2023/11/1
来源
International Journal of Information Management Data Insights
卷号
3
期号
2
页码范围
100203
出版商
Elsevier
简介
This paper explores data-driven marketing, its benefits, and challenges to provide insights and a framework for business leaders and marketers to leverage in their marketing efforts. Using a systematic literature review with bibliometric analysis, we examined a sample of 98 studies indexed in SCOPUS to identify research activity on this topic until May 2023. Data-driven marketing and communications have gained popularity as companies and marketers prioritize leveraging consumer and market data to strategize and make informed decisions. Adopting and integrating various technologies into the company's systems is crucial for companies aiming to achieve a sustainable competitive advantage. By analyzing and interpreting customer data, companies can implement customer-centered marketing initiatives that enhance their experience and satisfaction with the brand, thus strengthening company-customer …
引用总数
学术搜索中的文章
AT Rosário, JC Dias - International Journal of Information Management Data …, 2023