作者
Azlan‐Shah Ali, Syahrul‐Nizam Kamaruzzaman, Raha Sulaiman, Yong Cheong Peng
发表日期
2010/9/28
期刊
Journal of facilities management
卷号
8
期号
4
页码范围
285-298
出版商
Emerald Group Publishing Limited
简介
Purpose
–
It has been found that the cost for housing maintenance is relatively high due to poor maintenance practices. This paper aims to determine and identify the factors contributing to rising maintenance costs.
Design/methodology/approach
–
A quantitative approach was adopted that sought to gather factual data using the approach taken by El‐Haram and Horner. The research first identified the critical factors through a literature review. A total of Eighty questionnaires were then distributed to relevant respondents such as building managers or supervisors, maintenance management staff and others. In total, 31 completed questionnaires formed a database for descriptive and ranking analysis.
Findings
–
The research concluded that five of the most dominant factors were expectation of tenants, building materials, building services, building age and failure to execute maintenance at the right time. Meanwhile, it …
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AS Ali, SN Kamaruzzaman, R Sulaiman… - Journal of facilities management, 2010