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BACKGROUND:

Just culture aspires to prompt organizational learning from enhanced feedback by frontline operators. Just culture requires mechanisms to eliminate fear and sanction but not accountability when reporting safety-related issues. Adopted in sectors such as aviation, just culture remains an underdeveloped field in the maritime sector.

OBJECTIVE:

This study explores how some pre-requisites for a just culture (ie, ease of reporting, motivation to report, and trust) are perceived and potentially implemented by seafarers’ and shipping company safety representatives in Indonesia.

METHODS:

Semi-structured interviews were used to collect qualitative data in an exploratory study involving eleven active seafarers and four safety managers from shipping companies in Indonesia.

RESULTS:

The conditions for ease of reporting seem present, at least on paper. Shipping companies receive one to two near-miss …