作者
SM Hasan Mahmud, Md Alamgir Kabir, Omar AM Salem, Kazihise Ntikurako Guy Fernand
发表日期
2016/12/10
研讨会论文
2016 5th International Conference on Computer Science and Network Technology (ICCSNT)
页码范围
157-161
出版商
IEEE
简介
With the massive expansion of Internet and e-commerce technology, Internet platform is providing a lot of services and advantages for online business, especially for online shopping portal. As a result of the Internet, online shopping has expanded in businesses more effectively and online services are collaborating with customers and other associations. For improving online shopping information platform's security, customer satisfaction is one of the most fundamental factors. This paper constructs the measurement of four-dimensional models that are appropriate for measuring customer satisfaction of online shopping information platform's security. This paper also conducts the factor and multiple regression analysis to verify the measurement model. By using questionnaires survey and analysis from the groups of Hohai University students, this research provides suggestions for the development of large online …
引用总数
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学术搜索中的文章
SMH Mahmud, MA Kabir, OAM Salem, KNG Fernand - 2016 5th International Conference on Computer …, 2016