作者
Kimmy Wa Chan, Stella Yiyan Li, Jian Ni, John JianJun Zhu
发表日期
2021/1
期刊
Production and Operations Management
卷号
30
期号
1
页码范围
103-126
出版商
SAGE Publications
简介
Recent open innovation literature indicates increasing concern about the quality of crowdsourced ideas. Building on a framework of creativity capability, rooted in behavioral literature, and intrinsic (vs. extrinsic) motivation, derived from personnel economics and social psychology literature, this study predicts the influence of feedback on ideation performance. Specifically, the effectiveness of feedback on ideation performance in firm‐sponsored, non–financially incentivized, idea‐crowdsourcing communities may depend on its valence (positive vs. negative), source (peers vs. firm), and ideators’ ideation experience. Field data, obtained using text‐mining techniques from an idea‐crowdsourcing community, reveal that the effects of positive (negative) peer feedback for increasing (decreasing) subsequent idea quality strengthen (weaken) as ideators gain experience. However, the effects of positive (negative) firm …
引用总数
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