作者
Mohamad-Hani Temsah, Fadi Aljamaan, Khalid H Malki, Khalid Alhasan, Ibraheem Altamimi, Razan Aljarbou, Faisal Bazuhair, Abdulmajeed Alsubaihin, Naif Abdulmajeed, Fatimah S Alshahrani, Reem Temsah, Turki Alshahrani, Lama Al-Eyadhy, Serin Mohammed Alkhateeb, Basema Saddik, Rabih Halwani, Amr Jamal, Jaffar A Al-Tawfiq, Ayman Al-Eyadhy
发表日期
2023/6/21
期刊
Healthcare
卷号
11
期号
13
页码范围
1812
出版商
MDPI
简介
This study aimed to assess the knowledge, attitudes, and intended practices of healthcare workers (HCWs) in Saudi Arabia towards ChatGPT, an artificial intelligence (AI) Chatbot, within the first three months after its launch. We also aimed to identify potential barriers to AI Chatbot adoption among healthcare professionals. A cross-sectional survey was conducted among 1057 HCWs in Saudi Arabia, distributed electronically via social media channels from 21 February to 6 March 2023. The survey evaluated HCWs’ familiarity with ChatGPT-3.5, their satisfaction, intended future use, and perceived usefulness in healthcare practice. Of the respondents, 18.4% had used ChatGPT for healthcare purposes, while 84.1% of non-users expressed interest in utilizing AI Chatbots in the future. Most participants (75.1%) were comfortable with incorporating ChatGPT into their healthcare practice. HCWs perceived the Chatbot to be useful in various aspects of healthcare, such as medical decision-making (39.5%), patient and family support (44.7%), medical literature appraisal (48.5%), and medical research assistance (65.9%). A majority (76.7%) believed ChatGPT could positively impact the future of healthcare systems. Nevertheless, concerns about credibility and the source of information provided by AI Chatbots (46.9%) were identified as the main barriers. Although HCWs recognize ChatGPT as a valuable addition to digital health in the early stages of adoption, addressing concerns regarding accuracy, reliability, and medicolegal implications is crucial. Therefore, due to their unreliability, the current forms of ChatGPT and other Chatbots should not be used for …
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