作者
Guendalina Graffigna, Serena Barello, Giuseppe Riva, A Claudio Bosio
发表日期
2014
图书
Active Ageing and Healthy Living
页码范围
85-95
出版商
IOS Press
简介
The last decades' changes in the epidemiological trends of chronic disease–also due to the ageing population–and the increased length and quality of life among the majority of Western population have introduced important changes in the organization and management of the healthcare systems. Consequently, health systems throughout the world are searching for new and effective ways to make their services more responsive to new patients and the public's health needs and demands. The idea of patient engagement–borrowed from the marketing conceptualization of consumer engagement–moves from the assumption that making patients/clients co-producers of their health can enhance their satisfaction with the healthcare system as well as their responsibility in both care and prevention by improving clinical outcomes and reducing health delivery costs. To make people aware of their health services options …
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