作者
Brian V Larson, Karen E Flaherty, Alex R Zablah, Tom J Brown, Joshua L Wiener
发表日期
2008/6
期刊
Journal of the Academy of Marketing Science
卷号
36
页码范围
271-277
出版商
Springer US
简介
The influence of a firm’s cause-related marketing efforts on sales representative attitudes and behavioral performance is investigated. Results from a field study indicate that the influence of a representative’s construed customer attitude toward the cause campaign on selling behavioral performance is mediated through cognitive identification and selling confidence. Further, the influence of construed customer attitude toward the campaign on selling confidence is moderated by cognitive identification such that the effects are stronger for salespeople with lower levels of identification with the company. The authors discuss the implications of the research and offer directions for further research.
引用总数
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学术搜索中的文章
BV Larson, KE Flaherty, AR Zablah, TJ Brown… - Journal of the Academy of Marketing Science, 2008