Mary Jo Bitner

Mary Jo Bitner

Professor of Marketing, Arizona State University
在 asu.edu 的电子邮件经过验证
被引用次数：107227
marketing service marketing service encounters technology and service
Fandy Tjiptono

Fandy Tjiptono

Associate Professor, Victoria University of Wellington
在 vuw.ac.nz 的电子邮件经过验证
被引用次数：95222
Brand management marketing in emerging markets consumer behavior service marketing responsible
Youjae Yi

Youjae Yi

Distinguished Professor, Seoul National University
在 snu.ac.kr 的电子邮件经过验证
被引用次数：76240
consumer behavior service marketing customer satisfaction
J. Joseph Cronin Jr.

J. Joseph Cronin Jr.

John R. Kerr Eminent Scholar Chair in Marketing & Innovation Florida State University
在 fsu.edu 的电子邮件经过验证
被引用次数：63070
service marketing marketing sports marketing marketing strategy customer satisfaction
Dwayne D. Gremler

Dwayne D. Gremler

Distinguished Research Professor, Bowling Green State University
在 bgsu.edu 的电子邮件经过验证
被引用次数：60998
Services Marketing Service Research Marketing Service Marketing
Zhilin Yang (楊志林)

Zhilin Yang (楊志林)

Professor of Marketing, City University of Hong Kong
在 cityu.edu.hk 的电子邮件经过验证
被引用次数：19993
Marketing Institutional Theory Service Marketing Channel Management AI in Marketing
Raymond P. Fisk

Raymond P. Fisk

Distinguished Professor Emeritus of Marketing, Texas State University
在 txstate.edu 的电子邮件经过验证
被引用次数：17062
transformative service services marketing service marketing service design
Luis V. Casaló

Luis V. Casaló

Catedrático de Universidad - Universidad de Zaragoza
在 unizar.es 的电子邮件经过验证
被引用次数：16228
service marketing hospitality management service robots AI in marketing influencers
Md. Ariful Islam

Md. Ariful Islam

Assistant Professor, Business Administration, Rajshahi Science and Technology University …
在 abc.us.org 的电子邮件经过验证
被引用次数：13137
Service Marketing Customer Satisfaction Strategic Marketing
Thorsten Gruber

Thorsten Gruber

Professor of Marketing and Service Management, Centre for Service Management (CSM) …
在 lboro.ac.uk 的电子邮件经过验证
被引用次数：13129
Marketing Service Management Service Marketing Service Quality Service Innovation
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