Electronic customer relationship management (E-CRM), customer experience and customer satisfaction: evidence from the banking industry P Kumar, AK Mokha, SC Pattnaik Benchmarking: An International Journal 29 (2), 551-572, 2022 | 127 | 2022 |
Supervisor support, work engagement and turnover intentions: evidence from Indian call centres SC Pattnaik, N Panda Journal of Asia Business Studies 14 (5), 621-635, 2020 | 88 | 2020 |
Employee engagement, creativity and task performance: role of perceived workplace autonomy SC Pattnaik, R Sahoo South Asian Journal of Business Studies 10 (2), 227-241, 2021 | 85 | 2021 |
Transformational leadership and organizational citizenship behaviour: the role of job autonomy and supportive management SC Pattnaik, R Sahoo Management Research Review 44 (10), 1409-1426, 2021 | 78 | 2021 |
Human resource practices as predictors of organizational performance: A structural equation modeling approach SC Pattnaik, R Sahoo Global Business Review 21 (4), 1087-1112, 2020 | 35 | 2020 |
High-performance work practices, affective commitment of employees and organizational performance: a multi-level modelling using 2-1-2 mediation analysis SC Pattnaik, R Sahoo Global Business Review 22 (6), 1594-1609, 2021 | 20 | 2021 |
Influence of high-performance work practices on organizational citizenship behaviour: the mediating role of affective commitment SC Pattnaik, R Sahoo South Asian Journal of Business Studies 12 (1), 150-167, 2023 | 7 | 2023 |