Sociocultural impacts of tourism: A case study from Norway O Gjerald Journal of Tourism and Cultural Change 3 (1), 36-58, 2005 | 124 | 2005 |
Service risk perceptions and risk management strategies in business-to-business tourism partnerships O Gjerald, H Lyngstad Tourism management perspectives 13, 7-17, 2015 | 42 | 2015 |
20 years of Nordic hospitality research: a review and future research agenda O Gjerald, ÅHB Dagsland, T Furunes Scandinavian Journal of Hospitality and Tourism 21 (1), 37-48, 2021 | 30 | 2021 |
Exploring the measurement of basic assumptions about guests and co‐workers in the hospitality industry O Gjerald, T Øgaard International Journal of Contemporary Hospitality Management 22 (6), 887-909, 2010 | 30 | 2010 |
Eliciting and analysing the basic assumptions of hospitality employees about guests, co-workers and competitors O Gjerald, T Øgaard International Journal of Hospitality Management 29 (3), 476-487, 2010 | 19 | 2010 |
Crowding, emotions, visitor satisfaction and loyalty in a managed visitor attraction K Stemmer, O Gjerald, T Øgaard Leisure Sciences, 1-23, 2022 | 17 | 2022 |
“The Good, The Bad, and the Minimum Tolerable”: Exploring Expectations of Institutional Food H Andreassen, O Gjerald, KV Hansen Foods 10 (4), 767, 2021 | 13 | 2021 |
Why should hospitality management focus more on the construct of basic assumptions? A review and research agenda O Gjerald, T Øgaard Scandinavian Journal of Hospitality and Tourism 8 (4), 294-316, 2008 | 12 | 2008 |
How face-to-face feedback influences guest outcome evaluation of co-production: Changing or shaping guest experiences? MI Furenes, T Øgaard, O Gjerald Tourism Management Perspectives 21, 59-65, 2017 | 10 | 2017 |
From discontent to action:# quarantinehotel as not just a hashtag O Gjerald, H Eslen-Ziya Cogent social sciences 8 (1), 2051806, 2022 | 7 | 2022 |
‘You just get sucked into it’: extending the immersion process model to virtual gameplay experiences in managed visitor attractions V Blumenthal, O Gjerald Leisure Studies 41 (5), 722-741, 2022 | 5 | 2022 |
A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance MI Furenes, J Røislien, O Gjerald, T Furunes, T Øgaard Heliyon 5 (11), 2019 | 5 | 2019 |
Say it’s fantastic or say nothing at all: Effects of feedback on consumers’ satisfaction with the outcome of co-production MI Furenes, O Gjerald, T Øgaard Cogent Business & Management 5 (1), 1516109, 2018 | 5 | 2018 |
Guided discussion or immersive play? Influence of on-site presentation platform on visitor satisfaction in a heritage attraction C Santoso, O Gjerald Scandinavian Journal of Hospitality and Tourism 22 (4-5), 393-410, 2022 | 4 | 2022 |
Basic Assumptions of Service Employees: Influence on Job Performance and Market-oriented Behaviors O Gjerald, T Ogaard International Journal of Business Administration 3 (6), 1, 2012 | 4 | 2012 |
“What else is new?” identifying emerging psychosocial risk factors in hospitality employment O Gjerald, T Furunes, GE Mathisen Employee Relations: The International Journal 45 (4), 966-982, 2023 | 3 | 2023 |
“Same, same but different”: insights on ageing consumers and their expectations of institutional food H Andreassen, O Gjerald, KV MyrnesHansen British Food Journal 125 (2), 662-678, 2023 | 3 | 2023 |
What drives consumer expectations for institutional food? Identifying antecedents of normative and predictive expectations in baby boomers H Andreassen, O Gjerald Journal of Consumer Behaviour 23 (2), 769-795, 2024 | 2 | 2024 |
Airbnb Guests’ Pro-environmental Behaviour and Community Resilience: Mitigating the Negative Impacts J Xie, O Gjerald Peer-to-peer Accommodation and Community Resilience: Implications for …, 2022 | 2 | 2022 |
Managerial practices of co-creation and psychosocial work outcomes O Gjerald, T Furunes Tourism Employment in Nordic Countries, 213-234, 2020 | 2 | 2020 |