The influence of brand experience and service quality on customer engagement C Prentice, X Wang, SMC Loureiro Journal of Retailing and Consumer Services 50, 50-59, 2019 | 375 | 2019 |
Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship EJ Douglas, DA Shepherd, C Prentice Journal of Business Venturing 35 (1), 105970, 2020 | 344 | 2020 |
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty C Prentice, S Dominique Lopes, X Wang Journal of Hospitality Marketing & Management 29 (7), 739-756, 2020 | 302 | 2020 |
The influence of identity-driven customer engagement on purchase intention C Prentice, XY Han, LL Hua, L Hu Journal of Retailing and Consumer Services 47, 339-347, 2019 | 299 | 2019 |
The influence of tourism experience and well-being on place attachment S Vada, C Prentice, A Hsiao Journal of Retailing and Consumer Services 47, 322-330, 2019 | 292 | 2019 |
Emotional intelligence or artificial intelligence–an employee perspective C Prentice, S Dominique Lopes, X Wang Journal of Hospitality Marketing & Management 29 (4), 377-403, 2020 | 289 | 2020 |
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter? Y Shi, C Prentice, W He International Journal of Hospitality Management 40, 81-91, 2014 | 267 | 2014 |
Service quality perceptions and customer loyalty in casinos C Prentice International Journal of Contemporary Hospitality Management 25 (1), 49-64, 2013 | 255 | 2013 |
Timed intervention in COVID-19 and panic buying C Prentice, J Chen, B Stantic Journal of Retailing and Consumer Services 57, 102203, 2020 | 253 | 2020 |
Engaging and retaining customers with AI and employee service C Prentice, M Nguyen Journal of Retailing and Consumer Services 56, 102186, 2020 | 245 | 2020 |
Antecedents and consequences of panic buying: The case of COVID‐19 P Prentice, C., Quach, S., & Thaichon International Journal of Consumer Studies., 2022 | 219 | 2022 |
The role of airport service quality in airport and destination choice C Prentice, M Kadan Journal of Retailing and Consumer Services 47, 40-48, 2019 | 207 | 2019 |
Innovation and profit motivations for social entrepreneurship: A fuzzy-set analysis E Douglas, C Prentice Journal of business research 99, 69-79, 2019 | 190 | 2019 |
Positive psychology and tourist well-being: A systematic literature review S Vada, C Prentice, N Scott, A Hsiao Tourism Management Perspectives 33, 100631, 2020 | 188 | 2020 |
Consumer-based approach to customer engagement–The case of luxury brands C Prentice, SMC Loureiro Journal of Retailing and Consumer Services 43, 325-332, 2018 | 182 | 2018 |
Linking AI quality performance and customer engagement: The moderating effect of AI preference C Prentice, S Weaven, IKA Wong International Journal of Hospitality Management 90, 102629, 2020 | 176 | 2020 |
The development of service quality dimensions for internet service providers: Retaining customers of different usage patterns P Thaichon, A Lobo, C Prentice, TN Quach Journal of Retailing and Consumer Services 21 (6), 1047-1058, 2014 | 172 | 2014 |
The influence of emotional intelligence on the service performance of casino frontline employees C Prentice, B King Tourism and hospitality research 11 (1), 49-66, 2011 | 152 | 2011 |
The influence of product and personal attributes on organic food marketing C Prentice, J Chen, X Wang Journal of Retailing and Consumer Services 46, 70-78, 2019 | 120 | 2019 |
New marketing in fashion e-commerce S Guercini, PM Bernal, C Prentice Journal of global fashion marketing 9 (1), 1-8, 2018 | 118 | 2018 |