| Self-mocking crisis strategy on social media: Focusing on Alibaba chairman Jack Ma in China S Kim, XA Zhang, BW Zhang Public Relations Review, 2016 | 104 | 2016 |
| Understanding publics’ post-crisis social media engagement behaviors: An examination of antecedents and mediators XA Zhang, J Borden, S Kim Telematics and informatics 35 (8), 2133-2146, 2018 | 48 | 2018 |
| A Comparative Study on Global Brands’ Micro Blogs between China and USA: Focusing on Communication Styles and Branding Strategies XA Zhang, W Tao, S Kim International Journal of Strategic Communication 8, 1-20, 2014 | 46 | 2014 |
| Risk sharing on Twitter: Social amplification and attenuation of risk in the early stages of the COVID-19 pandemic XA Zhang, R Cozma Computers in Human Behavior 126, 106983, 2022 | 44 | 2022 |
| An examination of antecedents to perceived community resilience in disaster postcrisis communication XA Zhang, R Shay Journalism & Mass Communication Quarterly 96 (1), 264-287, 2019 | 38 | 2019 |
| Effects of Twitter communication styles on consumers' brand personality perceptions, attitudes and purchase intentions XA Zhang International Journal of Internet Marketing and Advertising 11 (2), 158-182, 2017 | 30 | 2017 |
| How to communicate cyber-risk? An examination of behavioral recommendations in cybersecurity crises XA Zhang, J Borden Journal of Risk Research 23 (10), 1336-1352, 2020 | 26 | 2020 |
| Communities going virtual: Examining the roles of online and offline social capital in pandemic perceived community resilience-building XA Zhang, YH Sung Mass Communication and Society 26 (4), 539-565, 2023 | 23 | 2023 |
| Linking Issue Management, Corporate Social Responsibility and Crisis Communication: Applying Balance Theory in Crisis and Issue Management XA Zhang, J Borden Journal of Contingencies and Crisis Management 25 (3), 2016 | 23 | 2016 |
| Understanding the cultural orientations of fear appeal variables: a cross-cultural comparison of pandemic risk perceptions, efficacy perceptions, and behaviors XA Zhang Journal of Risk Research 24 (3-4), 432-448, 2021 | 21 | 2021 |
| Improving automated crisis detection via an improved understanding of crisis language: Linguistic categories in social media crises J Borden, XA Zhang, J Hwang Journal of Contingencies and Crisis Management 28 (3), 281-290, 2020 | 17 | 2020 |
| Linguistic crisis prediction: An integration of the linguistic category model in crisis communication J Borden, XA Zhang Journal of Language and Social Psychology 38 (5-6), 650-679, 2019 | 17 | 2019 |
| An Examination of Consumer-Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis XA Zhang, S Kim Journal of Contingencies and Crisis Management, 2016 | 13 | 2016 |
| Symmetry, inclusion and workplace conflicts: conflict management effects of two leadership strategies on employee advocacy and departure H Lee, XA Zhang, YH Sung, S Lee, JN Kim Journal of Communication Management 26 (3), 349-370, 2022 | 11 | 2022 |
| Communicating coffee culture through the big screen: Starbucks in American movies XA Zhang Comparative American Studies: An International Journal 9 (1), 68-84, 2011 | 8 | 2011 |
| What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions XA Zhang Public Relations Review 48 (5), 102254, 2022 | 7 | 2022 |
| Organizational legitimacy for high-risk facilities: Examining the case of NBAF XA Zhang, N Muturi Public Relations Review 47 (4), 102087, 2021 | 7 | 2021 |
| How Legitimate are Corporate Social Advocacy Campaigns? An Examination of the Role of Legitimacy in Stakeholder Perceptions of CSA J Zhang, X., & Borden Journal of Marketing Communication 30 (1), 123-147, 2022 | 4* | 2022 |
| The impact of organizations’ ethical approaches in times of crisis K Sora, J Hwang, XA Zhang The Moral Compass of Public Relations, 125-136, 2016 | 4 | 2016 |
| Risk Communication and Community Preparedness in the Context of Biotechnological Hazards: A Case of NBAF X Muturi, N., & Zhang Journal of Community & Applied Social Psychology 33 (3), 646-663, 2022 | 1* | 2022 |
