The personal and contextual factors that affect customer experience during rail service failures and the implications for service design T Ross, A May, SA Cockbill Applied ergonomics 86, 103096, 2020 | 24 | 2020 |
The assessment of meaningful outcomes from co-design: a case study from the energy sector SA Cockbill, A May, V Mitchell She Ji: The Journal of Design, Economics, and Innovation 5 (3), 188-208, 2019 | 19 | 2019 |
Householders as designers? Generating future energy services with United Kingdom home occupiers SA Cockbill, V Mitchell, AJ May Energy Research & Social Science 69, 101615, 2020 | 15 | 2020 |
Supporting retrofit decisions using smart metering data: A multi-disciplinary approach T Kane, S Cockbill, A May, V Mitchell, C Wilson, V Dimitriou, J Liao, ... ECEEE, 2015 | 11 | 2015 |
Introduction to service design for UX designers V Roto, V Mitchell, S Cockbill, JJ Lee, E Lai-Chong Law, J Zimmerman Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing …, 2021 | 8 | 2021 |
The role of co-design in supporting energy-related retrofit by householders SA Cockbill Loughborough University, 2017 | 3 | 2017 |
Personalised rail passenger experience and privacy H Treharne, S Wesemeyer, S Schneider, T Ross, A May, S Cockbill, ... | 2 | 2017 |
The sustainability of convenience food: A review and design research agenda P Woy, GT Wilson, S Cockbill Journal of Cleaner Production, 142083, 2024 | 1 | 2024 |
Introduction to Service Design for UX Designers S Cockbill, V Mitchell, V Roto, JJ Lee, E Lai-Chong Law, J Zimmerman CHI Conference on Human Factors in Computing Systems Extended Abstracts, 1-3, 2022 | 1 | 2022 |
PD as in Prefigurative Design: A ludic framework beyond participation V Volpi, V Mitchell, S Cockbill, K Kuzmina Proceedings of the Participatory Design Conference 2024: Exploratory Papers …, 2024 | | 2024 |
Understanding the e-cooking experience from the perspective of the everyday cook in Nakuru, Kenya M Coulentianos, A Kamau, J Leary, S Cockbill, V Mitchell Energy for Sustainable Development 81, 101484, 2024 | | 2024 |
The road to cooptation is paved with good intentions: an anarchafeminist critique of empowerment ambiguity in DSI V Volpi, V Mitchell, S Cockbill, K Kuzmina | | 2024 |
A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education S Ding, CJPM de Bont, S Cockbill, Q Zhou Sustainability 15 (21), 15530, 2023 | | 2023 |
Home energy renovation: UK owner-occupied householder uncertainties, information and data needs K Simpson, S Cockbill, P Childs IOP Conference Series: Earth and Environmental Science 1085 (1), 012046, 2022 | | 2022 |
Service Design for Modern Energy Cooking Services M Coulentianos, S Cockbill, V Mitchell, J Leary | | 2022 |
UXD beyond the screen: A UX approach to industrial design teaching M Sinclair, V Mitchell, G Wilson, S Cockbill | | 2020 |
The road to cooptation is paved with good intentions: an anarchafeminist critique on “empowering” design V Volpi, K Kuzmina, V Mitchell, S Cockbill Loughborough University, 0 | | |
Identifying opportunities to increase food-to-go packaging lifetimes based on the current conceptualisation of food-to-go P Woy, G Wilson, S Cockbill Loughborough University, 0 | | |
'Signals'-the inventor's playbook O Bakshi, C Abbott, R Pickering, V Mitchell, S Cockbill Loughborough University, 0 | | |
Pathways to building a Living Lab in a cross-country technology-driven field trial in the Global South M Coulentianos, S Cockbill, V Mitchell, J Leary Loughborough University, 0 | | |