Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector R Islam, S Ahmed, M Rahman, A Al Asheq The TQM Journal 33 (6), 1163-1182, 2020 | 140 | 2020 |
Does ‘COVID-19 phobia’stimulate career anxiety?: Experience from a developing country MS Mahmud, MM Rahman, M Masud-Ul-Hasan, MA Islam Heliyon 7 (3), 2021 | 43 | 2021 |
Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh M Rahman, R Islam, WR Wan Husain, K Ahmad International Journal of Contemporary Hospitality Management 31 (4), 1836-1856, 2019 | 42 | 2019 |
Outbound medical tourism experience, satisfaction and loyalty: lesson from a developing country MS Mahmud, MM Rahman, RP Lima, EJ Annie Journal of hospitality and tourism insights 4 (5), 545-564, 2021 | 37 | 2021 |
Service quality and customer satisfaction of mobile banking during COVID-19 lockdown; evidence from rural area of Bangladesh T Bala, I Jahan, M Al Amin, MH Tanin, MF Islam, MM Rahman, T Khatun Open Journal of Business and Management 9 (5), 2329-2357, 2021 | 29 | 2021 |
Does healthcare service quality affect outbound medical tourists’ satisfaction and loyalty? Experience from a developing country MS Mahmud, RP Lima, MM Rahman, S Rahman International Journal of Pharmaceutical and Healthcare Marketing 15 (3), 429-450, 2021 | 17 | 2021 |
Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry M Rahman, R Islam International Journal of Business and Systems Research 12 (4), 365-390, 2018 | 10 | 2018 |
Selection of institution of higher learning for study abroad: A Malaysian case study M Rahman, R Islam Malaysian Management Review 51 (1), 33-48, 2016 | 6 | 2016 |
Factors influencing brand switching of smartphones among university students: a study on Bangladesh T Bala, I Jahan, MM Rahman, AGR Mondal, A Ray International Journal of Economics and Management Studies 7 (7), 169-177, 2020 | 5 | 2020 |
INVESTIGATING TOURISTS'ONLINE TRAVEL AGENCY SELECTION INTENTION: AN EMPIRICAL ANALYSIS ON BANGLADESH Z Hossain, M Rahman, K Hossain, S Kumar Geo Journal of Tourism and Geosites 50 (4), 1212-1223, 2023 | 2 | 2023 |
Spread of COVID-19 and citizens' behaviour: a comparison of importance-compliance analyses among Bangladeshis and Malaysians MM Rahman, R Islam, MS Mahmud International Journal of Behavioural and Healthcare Research 7 (4), 264-288, 2021 | 2 | 2021 |
IDENTIFYING ENTREPRENEURIAL SUCCESS FACTORS OF MICRO, SMALL AND MEDIUM ENTERPRISES: A STUDY IN BANGLADESH AGR Mondal, MM Rahman International Journal of Entrepreneurship 26 (6), 2022 | 1 | 2022 |
A Comparative Study on Customers Attitude towards the Microcredit Services of Two NGOS in Bangladesh MM Rahman | | |