What drives college-age Generation Y consumers? SM Noble, DL Haytko, J Phillips Journal of business research 62 (6), 617-628, 2009 | 840 | 2009 |
Relationship hindrance: why would consumers not want a relationship with a retailer? SM Noble, J Phillips Journal of Retailing 80 (4), 289-303, 2004 | 318 | 2004 |
Managing rewards to enhance relational worth JP Melancon, SM Noble, CH Noble Journal of the Academy of Marketing Science 39, 341-362, 2011 | 249 | 2011 |
The influence of social media investment on relational outcomes: A relationship marketing perspective M Clark, J Melancon International Journal of Marketing Studies 5 (4), 132, 2013 | 241 | 2013 |
Product gender perceptions and antecedents of product gender congruence DL Fugate, J Phillips Journal of Consumer Marketing 27 (3), 251-261, 2010 | 188 | 2010 |
Fan identification, Schadenfreude toward hated rivals, and the mediating effects of Importance of Winning Index (IWIN) V Dalakas, J Phillips Melancon Journal of Services Marketing 26 (1), 51-59, 2012 | 183 | 2012 |
Gender and live-streaming: source credibility and motivation PR Todd, J Melancon Journal of Research in Interactive Marketing 12 (1), 79-93, 2018 | 170 | 2018 |
Simply captivating: Understanding consumers' attitudes toward the cinema as an advertising medium J Phillips, SM Noble Journal of Advertising 36 (1), 81-94, 2007 | 125 | 2007 |
Consumer social voice in the age of social media: Segmentation profiles and relationship marketing strategies JP Melancon, V Dalakas Business Horizons 61 (1), 157-167, 2018 | 105 | 2018 |
Brand rivalry and consumers’ schadenfreude: The case of Apple J Phillips-Melancon, V Dalakas Services Marketing Quarterly 35 (2), 173-186, 2014 | 57 | 2014 |
Synergistic effects of operant knowledge resources JP Melancon, DA Griffith, SM Noble, Q Chen Journal of services marketing 24 (5), 400-411, 2010 | 47 | 2010 |
A qualitative inquiry on schadenfreude by sport fans. V Dalakas, J Phillips Melancon, T Sreboth Journal of Sport Behavior 38 (2), 2015 | 46 | 2015 |
Gender differences in perceptions of trolling in livestream video broadcasting PR Todd, J Melancon Cyberpsychology, Behavior, and Social Networking 22 (7), 472-476, 2019 | 34 | 2019 |
Consumer profiles in reality vs fantasy‐based virtual worlds: Implications for brand entry J Phillips Melancon Journal of Research in Interactive Marketing 5 (4), 298-312, 2011 | 27 | 2011 |
The value of relationship strength in segmenting casino patrons: an exploratory investigation J Phillips, M Tandoh, S Noble, V Bush Journal of Interactive Advertising 5 (1), 60-73, 2004 | 17 | 2004 |
Brands in the eye of the storm: Navigating political consumerism and boycott calls on social media V Dalakas, JP Melancon, I Szczytynski Qualitative Market Research: An International Journal 26 (1), 1-18, 2023 | 12 | 2023 |
Selected dimensions of service gender: a study of perceptions of Generation Y JP Melancon, LP Forbes, D Fugate Journal of Services Marketing 29 (4), 293-301, 2015 | 11 | 2015 |
The era of consumer entitlement: Investigating entitlement after a perceived brand failure JP Melancon, MJ Gardner, V Dalakas Journal of Consumer Marketing 38 (7), 780-790, 2021 | 9 | 2021 |
Relational program effectiveness: The impact of reward type and policy on customer commitment and relational worth J Phillips ProQuest, 2007 | 5 | 2007 |
Encouraging and rewarding customer loyalty: key considerations for sports teams V Dalakas, M Tseng, J Melancon Atlantic Marketing Journal 11 (1), 2, 2022 | 4 | 2022 |