| Online grocery shopping: the influence of situational factors C Hand, FDO Riley, P Harris, J Singh, R Rettie European journal of Marketing, 2009 | 399 | 2009 |
| Adoption and usage of m-commerce: A cross-cultural comparison of Hong Kong and the United Kingdom P Harris, R Rettie, CK Cheung Journal of Electronic Commerce Research 6 (3), 210-224, 2005 | 285 | 2005 |
| An investigation into four characteristics of services R Wolak, S Kalafatis, P Harris Journal of Empirical Generalisations in Marketing Science 3 (2), 1998 | 224 | 1998 |
| First-store loyalty and retention R East, K Hammond, P Harris, W Lomax Journal of Marketing Management 16 (4), 307-325, 2000 | 222 | 2000 |
| Loyalty to supermarkets R East, P Harris, G Willson, W Lomax International Review of Retail, Distribution and Consumer Research 5 (1), 99-109, 1995 | 187 | 1995 |
| Online and store patronage: a typology of grocery shoppers P Harris, FDO Riley, D Riley, C Hand International Journal of Retail & Distribution Management, 2017 | 160 | 2017 |
| Decision making and habit in shopping times R East, W Lomax, G Willson, P Harris European Journal of Marketing, 1994 | 128 | 1994 |
| Correlates of first‐brand loyalty R East, P Harris, G Willson, K Hammond Journal of Marketing Management 11 (5), 487-497, 1995 | 122 | 1995 |
| Understanding multichannel shopper journey configuration: An application of goal theory P Harris, FDO Riley, C Hand Journal of Retailing and Consumer Services 44, 108-117, 2018 | 82 | 2018 |
| First-store loyalty to US and British supermarkets R East, P Harris, W Lomax, G Willson, D Perkins Kingston Business School, Occasional Paper Series 27, 1-15, 1997 | 49 | 1997 |
| Antecedents of word of mouth behaviour among female grocery shoppers in Iran P Harris, NA Khatami Journal of Islamic Marketing, 2017 | 44 | 2017 |
| Customer defection from supermarkets R East, P Harris, W Lomax ACR North American Advances, 1998 | 44 | 1998 |
| Multichannel shopping well-being: a narrative-based examination P Harris Qualitative Market Research: An International Journal, 2017 | 34 | 2017 |
| Patterns of attitudes and behaviour in fragmented markets FDO Riley, L Rink, P Harris Journal of Empirical Generalisations in Marketing Science 4 (3), 1999 | 30 | 1999 |
| An empirical analysis of buying behaviour in UK high street womenswear retailing using the Dirichlet model M Brewis-Levie, P Harris The International Review of Retail, Distribution and Consumer Research 10 (1 …, 2000 | 29 | 2000 |
| Multichannel shopping: The effect of decision making style on shopper journey configuration and satisfaction P Harris, FDO Riley, C Hand Journal of Retailing and Consumer Services 58, 102286, 2021 | 26 | 2021 |
| Customer journey: from practice to theory P Harris, H Pol, G Van Der Veen The Routledge Companion to Strategic Marketing, 67-90, 2020 | 15 | 2020 |
| An Exploration of Brand Experience Development and Management P Harris, C Kluppel-Strobel, R Shakhiry Academy of Marketing Science World Marketing Congress, 209-216, 2017 | 13 | 2017 |
| Consumers’ Multi-Channel Shopping Experiences in the UK Grocery Sector: Purchase Behaviour, Motivations and Perceptions P Harris, H Robinson, FDO Riley, C Hand Marketing at the Confluence between Entertainment and Analytics, 103-107, 2017 | 11 | 2017 |
| Patterns of Supermarket Use R East, W Lomax, G Willson, P Harris Kingston Business School, Consumer Research Unit, 1992 | 3 | 1992 |
