Customer engagement behaviors: The role of service convenience, fairness and quality SK Roy, V Shekhar, WM Lassar, T Chen Journal of Retailing and Consumer Services 44, 293-304, 2018 | 326 | 2018 |
Convenience and satisfaction: Mediation of fairness and quality SK Roy, WM Lassar, V Shekhar The Service Industries Journal 36 (5-6), 239-260, 2016 | 83 | 2016 |
Dimensional hierarchy of trustworthiness of financial service providers SK Roy, V Shekhar International Journal of Bank Marketing 28 (1), 47-64, 2010 | 77 | 2010 |
Consumer engagement behaviors: do service convenience and organizational characteristics matter? SK Roy, V Shekhar, A Quazi, M Quaddus Journal of Service Theory and Practice 30 (2), 195-232, 2020 | 51 | 2020 |
Dimensions of trust and trustworthiness in retail banking: evidence from India SK Roy, A Eshghi, V Shekhar Marketing Management Journal 21 (1), 97-110, 2011 | 48 | 2011 |
Customers Perspective On Relationship Management In Financial Service Industry V Shekhar, N Gupta ICFAIAN JOURNAL OF MANAGEMENT RESEARCH (ICFAI JOURNAL OF MANAGEMENT RESEARCH), 2008 | 32 | 2008 |
Alternative models of trustworthiness of service providers SK Roy, V Shekhar Journal of Global Marketing 23 (5), 371-386, 2010 | 16 | 2010 |
Linking home–work interface, work engagement and psychological capital to customer advocacy M Shaheen, F Zeba, V Sekhar, R Krishnankutty Journal of Global Operations and Strategic Sourcing 12 (2), 268-287, 2019 | 11 | 2019 |
The Indian Mid-Segment Passenger Car Industry. N Gupta, V Shekhar IUP Journal of Business Strategy 7 (3), 2010 | 9 | 2010 |
Consumer-Brand Relationship: Building Consumer Value, Consumer Loyalty and Business Performance V Shekhar, A Acharya, SK Roy, B Nguyen Contemporary Issues in Branding, 247-266, 2019 | 2 | 2019 |
Multi-pronged approach with synergisation of travel modes and institutional linkages–critical for sustenance of urban transportation PG Rao, AA Kumar, V Shekhar World Scientific News, 46-61, 2019 | 2 | 2019 |
Linking service convenience and customer citizenship behaviour: an empirical investigation in the context of indian retail services V Shekhar Dehradun, 2015 | 1 | 2015 |
MEDIA STRATEGIES AND CONSUMER SATISFACTION TOWARDS GROCERY BRANDED PRODUCTS IN TELANAGNA M Shankaraiah, V Shekhar EPRA International Journal of Multidisciplinary Research (IJMR) 8 (1), 39-45, 2022 | | 2022 |
A STUDY ON THE GROCERY SHOPPING FACTORS INFLUENCING ON DEMOGRAPHIC CHARACTERISTICS IN HYDERABAD CITY, TELANGANA STATE M Shankaraiah, V Shekhar EPRA International Journal of Multidisciplinary Research (IJMR) 8 (1), 46-55, 2022 | | 2022 |
Co-Recovery: Examining the Effect of Failure Types and Attributions on Recovery Responses V Shekhar 4International, 69, 2016 | | 2016 |
Trustworthiness of Service Providers: A Comparison of Alternative Models SK Roy, V Shekhar Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference …, 2015 | | 2015 |
Service Convenience and Customer Citizenship Behaviour: An Empirical Examination S Roy, W Lassar, V Shekhar Service Convenience and Customer Citizenship Behaviour: An Empirical …, 2013 | | 2013 |
ASIAN ACADEMIC RESEARCH JOURNALOFSOCIAL SCIENCE & HUMANITIES AYS ELDIN | | |
A STUDY ON EMPLOYEE RETENTION PRACTICES IN PHARMACEUTICAL COMPANIES OF NORTHERN TELANGANA STATE K Morthati, AA Kumar, V Shekhar | | |
Impact of Human Resource Management Practices on Employee Job Satisfaction with reference to select IT Companies in Hyderabad V Shekhar | | |