Impulse buying and variety seeking: A trait-correlates perspective P Sharma, B Sivakumaran, R Marshall Journal of Business research 63 (3), 276-283, 2010 | 761 | 2010 |
Exploring customer loyalty following service recovery: The mediating effects of trust and emotions T DeWitt, DT Nguyen, R Marshall Journal of service research 10 (3), 269-281, 2008 | 681 | 2008 |
Measuring brand power: validating a model for optimizing brand equity W Bong Na, R Marshall, K Lane Keller Journal of product & brand management 8 (3), 170-184, 1999 | 355 | 1999 |
General theory of cultures' consequences on international tourism behavior AG Woodside, SY Hsu, R Marshall Journal of Business Research 64 (8), 785-799, 2011 | 260 | 2011 |
Emic and etic interpretations of engagement with a consumer-to-consumer online auction site E Abdul-Ghani, KF Hyde, R Marshall Journal of business research 64 (10), 1060-1066, 2011 | 252 | 2011 |
Critical tests of multiple theories of cultures’ consequences: Comparing the usefulness of models by Hofstede, Inglehart and Baker, Schwartz, Steenkamp, as well as GDP and … SY Hsu, AG Woodside, R Marshall Journal of Travel Research 52 (6), 679-704, 2013 | 194 | 2013 |
Adding co-creation as an antecedent condition leading to trust in business-to-business relationships D Franklin, R Marshall Industrial Marketing Management 77, 170-181, 2019 | 151 | 2019 |
Show you care: initiating co-creation in service recovery Y Xu, R Marshall, B Edvardsson, B Tronvoll Journal of service management 25 (3), 369-387, 2014 | 149 | 2014 |
Relationship glue: customers and marketers co-creating a purchase experience E Rajah, R Marshall, I Nam Advances in Consumer Research 35, 2008 | 118 | 2008 |
Exploring impulse buying and variety seeking by retail shoppers: towards a common conceptual framework P Sharma, B Sivakumaran, R Marshall Journal of Marketing Management 26 (5-6), 473-494, 2010 | 111 | 2010 |
Variances in levels of individualism across two cultures and three social classes R Marshall Journal of Cross-Cultural Psychology 28 (4), 490-495, 1997 | 109 | 1997 |
Complainers versus non-complainers: a multi-national investigation of individual and situational influences on customer complaint behaviour P Sharma, R Marshall, P Alan Reday, W Na Journal of Marketing Management 26 (1-2), 163-180, 2010 | 107 | 2010 |
Exploring impulse buying in services: toward an integrative framework P Sharma, B Sivakumaran, R Marshall Journal of the Academy of Marketing Science 42, 154-170, 2014 | 106 | 2014 |
Stakeholder influence, institutional duality, and CSR involvement of MNC subsidiaries C Kim, J Kim, R Marshall, H Afzali Journal of Business Research 91, 40-47, 2018 | 102 | 2018 |
The interaction of message framing and felt involvement in the context of cell phone commercials B Martin, R Marshall European Journal of marketing 33 (1/2), 206-218, 1999 | 102 | 1999 |
Brand power revisited: measuring brand equity in cyber‐space WB Na, R Marshall Journal of product & brand management 14 (1), 49-56, 2005 | 88 | 2005 |
Endorsement theory: How consumers relate to celebrity models R Marshall, W Na, G State, S Dueskar Journal of Advertising Research 48 (4), 564-572, 2008 | 80 | 2008 |
Price threshold and discount saturation point in Singapore R Marshall, S Bee Leng Journal of Product & Brand Management 11 (3), 147-159, 2002 | 71 | 2002 |
COVID-19 and extremeness aversion: The role of safety seeking in travel decision making J Kim, J Park, J Lee, S Kim, H Gonzalez-Jimenez, J Lee, YK Choi, JC Lee, ... Journal of Travel Research 61 (4), 837-854, 2022 | 66 | 2022 |
Looking beyond impulse buying: A cross-cultural and multi-domain investigation of consumer impulsiveness P Sharma, B Sivakumaran, R Marshall European Journal of Marketing 48 (5/6), 1159-1179, 2014 | 66 | 2014 |