| Developing an instrument for business model dimensions: Exploring linkages with firm competitiveness D Panchal, B Krishnamoorthy International Journal of Global Business and Competitiveness 14 (1), 24-41, 2019 | 19 | 2019 |
| RELATIONSHIPS BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION & CUSTOMER LOYALTY IN HOTEL SERVICES. T Kachwala, D Panchal, S Rego, P Pai Journal of Hospitality Application & Research 15 (2), 2020 | 11 | 2020 |
| The relationships among overall service quality, customer satisfaction and customer loyalty in library services T Kachwala, D Panchal, A Bali International Journal of Productivity and Quality Management 33 (2), 198-217, 2021 | 10 | 2021 |
| Emerging perspectives on business model typologies DB Panchal, B Krishnamoorthy International Journal of Business Excellence 21 (3), 410-428, 2020 | 7 | 2020 |
| The critical dimensions of TQM in hospitality services T Kachwala, D Panchal, P Pai JOHAR 16 (2), 63, 2021 | 3 | 2021 |
| Formulation of proxy measures: measuring business model for improving competitiveness D Panchal, B Krishnamoorthy, V Khanapuri, A Sharma International Journal of Global Business and Competitiveness 17 (2), 142-161, 2022 | 2 | 2022 |
| Exploring the causal complexity of business models with organizational performance: a study for the pharmaceutical industry DB Panchal, B Krishnamoorthy, SS Bhattacharyya The TQM Journal, 2024 | | 2024 |
| Middle Managers’ Competencies and Job Performance: A Configurational Approach. F Shet, S., Garavan, T., Panchal, D., Darcy, C., & O'Brien In Academy of Management Proceedings 2023 (1), 15533, 2023 | | 2023 |
| Critical factors of service quality in higher education services and their impact on overall service quality, student satisfaction and student loyalty T Kachwala, D Panchal, P Pai International Journal of Knowledge and Learning 16 (3), 290-315, 2023 | | 2023 |
| ENHANCING COMPETITIVENESS IN SERVICE DELIVERY SYSTEMS–ROLE OF TECHNOLOGICAL RESOURCES D Panchal, B Krishnamoorthy Digital Paradigm Shift: Unravelling Technological Disruption in Business, 119, 0 | | |
