| Service Recovery, Customer Satisfaction and Customer Loyalty: Evidence from Malaysia’s Hotel Industry. BL Cheng, CC Gan, B Imrie, S Mansori International Journal of Quality and Service Sciences, 2019 | 276 | 2019 |
| Hotel service recovery and service quality: Influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty CB Liat, S Mansori, CC Gan, BC Imrie Journal of Global Marketing 30 (1), 42-51, 2017 | 168 | 2017 |
| The Influence of Individual Internal Factors on Impulse Buying Behaviour through Online Shopping SL Chuah SSRN, 2017 | 17 | 2017 |
| Pre-purchase behaviour: Is there a cognitive dissonance? CC Gan, DH Ting Australian Journal of Basic & Applied Sciences 8 (5), 35-40, 2014 | 13 | 2014 |
| Indigenous trust and readiness towards development DH Ting, CC Gan, S Ahmed Advances in Consumer Research 46, 817-818, 2018 | 1 | 2018 |
| Unlocking business potential: The art and essence of segmentation. CC Gan https://theedgemalaysia.com/content/advertise/unlocking-business-potential …, 2023 | | 2023 |
| The Purchase Intention of Green Products among Young Malaysian Consumers KY Ong, CC Gan Innovation, Technology and Sustainability in Marketing 5.0 2, 17, 2023 | | 2023 |
| Innovation, Technology and Sustainability in Marketing 5.0 CC Gan, S Lina, MA Ali | | 2023 |
| Indigenous Trust and Readiness Towards Development D Hooi Ting, C Chuan Gan, A Zaib Abbasi, S Ahmed ACR North American Advances, 2018 | | 2018 |
| Place Attachment of the Indigenous Community: Trust and Readiness towards Development. DH Ting, CC Gan, ZA Amir, A Sohel Association for Consumer Research (ACR), 2018 | | 2018 |
| Pre-decision Evaluation as a Factor of Anticipated Cognitive Dissonance in Online Environment. CC Gan, I Hishamuddin, KS Tan European Marketing Academy (EMAC), 2016 | | 2016 |
| Commensurability of Satisfaction Modeling In a Two Distinct Economic Development. CC Gan, DH Ting International Business Information Management Association, 2015 | | 2015 |
| The Role of Post-Purchase Emotional Dissonance on Product Return Intentions Y Chu Tan, C Chuan Gan Global Journal of Business and Social Science Review 2 (1), 88-98, 2014 | | 2014 |
| Exploring Students Learning Outcome in a Business and Entrepreneurial Flavoured University DH Ting, CC Gan European Conference on Innovation and Entrepreneurship, 2014 | | 2014 |
| Buyer Uncertainty as Preconceived Cognitive Dissonance. CC Gan, DH Ting Australian & New Zealand Marketing Academy (ANZMAC), 2011 | | 2011 |
| evidence from Malaysia's hotel industry BL Cheng, CC Gan | | |
