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Samuel Petros Sebhatu, PhD
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引用次数
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Transforming knowledge systems for life on Earth: Visions of future systems and how to get there
I Fazey, N Schäpke, G Caniglia, A Hodgson, I Kendrick, C Lyon, G Page, ...
Energy research & social science 70, 101724, 2020
2432020
Does the service quality of urban public transport enhance sustainable mobility?
RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebhatu
Journal of cleaner production 174, 1566-1587, 2018
2352018
Values‐based service quality for sustainable business
B Enquist, B Edvardsson, S Petros Sebhatu
Managing Service Quality: An International Journal 17 (4), 385-403, 2007
1522007
ISO 14001 as a driving force for sustainable development and value creation
S Petros Sebhatu, B Enquist
The TQM Magazine 19 (5), 468-482, 2007
1392007
Sustainability Performance Measurement for sustainable organizations: beyond compliance and reporting
SP Sebhatu
Service Research Centre Karlstad University, Karlstad, 2009
732009
Corporate social responsibility for charity or for service business?
B Enquist, B Edvardsson, S Petros Sebhatu
Asian Journal on Quality 9 (1), 55-67, 2008
692008
Transcendence for business logics in value networks for sustainable service business
B Enquist, S Petros Sebhatu, M Johnson
Journal of Service Theory and Practice 25 (2), 181-197, 2015
652015
Corporate social responsibility for sustainable service dominant logic
SP Sebhatu
Karlstads universitet, 2010
512010
Values and multi-stakeholder dialog for business transformation in light of the UN Sustainable Development Goals
SP Sebhatu, B Enquist
Journal of Business Ethics 180 (4), 1059-1074, 2022
332022
Service innovation in a complex service system: public transit service sustainability business cases
SP Sebhatu, M Johnson, B Enquist
Procedia-Social and Behavioral Sciences 224, 269-275, 2016
222016
Passengers’ perspective toward airport service quality (ASQ)(Case study at Soekarno-Hatta International Airport)
R Kurniawan, SP Sebhatu, S Davoudi
Civ. Eng. Forum 3 (1), 2017
202017
The challenges and opportunities of creating sustainable shared value at the base of the pyramid: Cases from sub-Saharan Africa
SP Sebhatu
Sustainability Challenges and Solutions at the Base of the Pyramid, 146-162, 2017
122017
The important role of shared values in a sustainable service business
B Edvardsson, B Enquist, SP Sebhatu
Serving customers: Global services marketing perspectives, 229-48, 2014
112014
Sustainable public transit service value network for building living cities in emerging economies: Multiple case studies from public transit services
SP Sebhatu, B Enquist
Procedia-Social and Behavioral Sciences 224, 263-268, 2016
92016
Business transformation for a sustainable future
SP Sebhatu, B Enquist, B Edvardsson
Business Transformation for a Sustainable Future, 1-12, 2021
82021
Service innovation, sustainability and quality meeting city challenges in the age of accelerations
B Enquist, SP Sebhatu
International Journal of Quality and Service Sciences 10 (4), 431-446, 2018
82018
What is governance? The ethical dilemma for leaders and managers: Multiple case studies of corruption from China
SP Sebhatu, L Pei-lin
Procedia-Social and Behavioral Sciences 224, 467-474, 2016
62016
Undelivering Service Quality in Public Transport-Case of: commuter Railway of Jabodetabek
RS Sunarto, B Enquist, SP Sebhatu
Karlstad University2009, 2009
62009
Sustainability and Innovating Value-Configuration Spaces for Innovative Public Transit Services
SP Sebhatu, B Enquist, M Johnson, H Gebauer
The Business of Social and Environmental Innovation Conference, 2011
52011
Conceptualizing service ethics for the complexity of modern service interactions
SP Sebhatu, Q Hamdan, RP Fisk
The Service Industries Journal, 1-23, 2024
32024
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