Transforming knowledge systems for life on Earth: Visions of future systems and how to get there I Fazey, N Schäpke, G Caniglia, A Hodgson, I Kendrick, C Lyon, G Page, ... Energy research & social science 70, 101724, 2020 | 243 | 2020 |
Does the service quality of urban public transport enhance sustainable mobility? RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebhatu Journal of cleaner production 174, 1566-1587, 2018 | 235 | 2018 |
Values‐based service quality for sustainable business B Enquist, B Edvardsson, S Petros Sebhatu Managing Service Quality: An International Journal 17 (4), 385-403, 2007 | 152 | 2007 |
ISO 14001 as a driving force for sustainable development and value creation S Petros Sebhatu, B Enquist The TQM Magazine 19 (5), 468-482, 2007 | 139 | 2007 |
Sustainability Performance Measurement for sustainable organizations: beyond compliance and reporting SP Sebhatu Service Research Centre Karlstad University, Karlstad, 2009 | 73 | 2009 |
Corporate social responsibility for charity or for service business? B Enquist, B Edvardsson, S Petros Sebhatu Asian Journal on Quality 9 (1), 55-67, 2008 | 69 | 2008 |
Transcendence for business logics in value networks for sustainable service business B Enquist, S Petros Sebhatu, M Johnson Journal of Service Theory and Practice 25 (2), 181-197, 2015 | 65 | 2015 |
Corporate social responsibility for sustainable service dominant logic SP Sebhatu Karlstads universitet, 2010 | 51 | 2010 |
Values and multi-stakeholder dialog for business transformation in light of the UN Sustainable Development Goals SP Sebhatu, B Enquist Journal of Business Ethics 180 (4), 1059-1074, 2022 | 33 | 2022 |
Service innovation in a complex service system: public transit service sustainability business cases SP Sebhatu, M Johnson, B Enquist Procedia-Social and Behavioral Sciences 224, 269-275, 2016 | 22 | 2016 |
Passengers’ perspective toward airport service quality (ASQ)(Case study at Soekarno-Hatta International Airport) R Kurniawan, SP Sebhatu, S Davoudi Civ. Eng. Forum 3 (1), 2017 | 20 | 2017 |
The challenges and opportunities of creating sustainable shared value at the base of the pyramid: Cases from sub-Saharan Africa SP Sebhatu Sustainability Challenges and Solutions at the Base of the Pyramid, 146-162, 2017 | 12 | 2017 |
The important role of shared values in a sustainable service business B Edvardsson, B Enquist, SP Sebhatu Serving customers: Global services marketing perspectives, 229-48, 2014 | 11 | 2014 |
Sustainable public transit service value network for building living cities in emerging economies: Multiple case studies from public transit services SP Sebhatu, B Enquist Procedia-Social and Behavioral Sciences 224, 263-268, 2016 | 9 | 2016 |
Business transformation for a sustainable future SP Sebhatu, B Enquist, B Edvardsson Business Transformation for a Sustainable Future, 1-12, 2021 | 8 | 2021 |
Service innovation, sustainability and quality meeting city challenges in the age of accelerations B Enquist, SP Sebhatu International Journal of Quality and Service Sciences 10 (4), 431-446, 2018 | 8 | 2018 |
What is governance? The ethical dilemma for leaders and managers: Multiple case studies of corruption from China SP Sebhatu, L Pei-lin Procedia-Social and Behavioral Sciences 224, 467-474, 2016 | 6 | 2016 |
Undelivering Service Quality in Public Transport-Case of: commuter Railway of Jabodetabek RS Sunarto, B Enquist, SP Sebhatu Karlstad University2009, 2009 | 6 | 2009 |
Sustainability and Innovating Value-Configuration Spaces for Innovative Public Transit Services SP Sebhatu, B Enquist, M Johnson, H Gebauer The Business of Social and Environmental Innovation Conference, 2011 | 5 | 2011 |
Conceptualizing service ethics for the complexity of modern service interactions SP Sebhatu, Q Hamdan, RP Fisk The Service Industries Journal, 1-23, 2024 | 3 | 2024 |