| Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews Y Zhao, X Xu, M Wang International journal of hospitality management 76, 111-121, 2019 | 591 | 2019 |
| Closed-loop supply chain models for a high-tech product under alternative reverse channel and collection cost structures CH Chuang, CX Wang, Y Zhao International Journal of Production Economics 156, 108-123, 2014 | 194 | 2014 |
| Effects of carbon permits allocation methods on remanufacturing production decisions X Chang, Y Li, Y Zhao, W Liu, J Wu Journal of Cleaner Production 152, 281-294, 2017 | 96 | 2017 |
| Demand stimulation in finished-goods inventory management: Empirical evidence from General Motors dealerships CH Chuang, Y Zhao International Journal of Production Economics 208, 208-220, 2019 | 29 | 2019 |
| Examining the influence of linguistic characteristics of online managerial response on return customers’ change in satisfaction with hotels X Xu, Y Zhao International Journal of Hospitality Management 102, 103146, 2022 | 23 | 2022 |
| Impact of manufacturer and retailer's market pricing power on customer satisfaction incentives in supply chains CX Wang, Z Qian, Y Zhao International Journal of Production Economics 205, 98-112, 2018 | 23 | 2018 |
| Impact of China’s recycling subsidy policy in the product life cycle X Chang, J Fan, Y Zhao, J Wu Sustainability 8 (8), 781, 2016 | 16 | 2016 |
| Experiential undergraduate operations management course engages students J Miyaoka, L Ozsen, Y Zhao, S Cholette J. Suppl. Chain Operat. Manage 16 (3), 219, 2018 | 2 | 2018 |
