Internal crisis communication strategies to protect trust relationships: A study of Italian companies A Mazzei, S Ravazzani International Journal of Business Communication 52 (3), 319-337, 2015 | 180 | 2015 |
Manager‐employee communication during a crisis: the missing link A Mazzei, S Ravazzani Corporate Communications: An International Journal 16 (3), 243-254, 2011 | 133 | 2011 |
Exploring internal crisis communication in multicultural environments: A study among Danish managers S Ravazzani Corporate Communications: An International Journal 21 (1), 73-88, 2016 | 92 | 2016 |
Understanding approaches to managing diversity in the workplace: an empirical investigation in Italy S Ravazzani Equality, Diversity and Inclusion: An International Journal 35 (2), 154-168, 2016 | 86 | 2016 |
Employee anonymous online dissent: Dynamics and ethical challenges for employees, targeted organisations, online outlets, and audiences S Ravazzani, A Mazzei Business Ethics Quarterly 28 (2), 175-201, 2018 | 47 | 2018 |
Bridging diversity management and CSR in online external communication CD Maier, S Ravazzani Corporate Communications: An International Journal, 1-28, 2019 | 36 | 2019 |
A holistic model of behavioural branding: The role of employee behaviours and internal branding A Mazzei, S Ravazzani Micro & Macro Marketing 24 (2), 239-262, 2015 | 33 | 2015 |
Leveraging differences for competition: An exploratory study A Mazzei, S Ravazzani 7th International Congress" Marketing Trends", 2008 | 20* | 2008 |
Internal crisis communication strategies: Contingency factors determining an accommodative approach A Mazzei, S Ravazzani, C Fisichella, A Butera, L Quaratino Public Relations Review 48 (4), 102212, 2022 | 19 | 2022 |
Framing of issues across actors: exploring competing discourses in digital arenas S Ravazzani, CD Maier Journal of Communication Management 21 (2), 186-200, 2017 | 19 | 2017 |
Leveraging variety for creativity, dialogue and competition A Mazzei, S Ravazzani Journal of Communication Management 16 (1), 59-76, 2012 | 19 | 2012 |
The affective commitment of newcomers in hybrid work contexts: A study on enhancing and inhibiting factors and the mediating role of newcomer adjustment A Mazzei, S Ravazzani, A Butera, S Conti, C Fisichella Frontiers in psychology 13, 987976, 2023 | 16 | 2023 |
Value co-creation through social media: A multistakeholder, communication perspective S Ravazzani, S Hazée Journal of Service Management 33 (4/5), 589-600, 2022 | 15 | 2022 |
Strategic organizational discourse and framing in hypermodal spaces S Ravazzani, CD Maier Corporate Communications: An International Journal 22 (4), 507-522, 2017 | 14 | 2017 |
Framing diversity in corporate digital contexts: A multimodal approach to discursive recontextualizations of social practices CD Maier, S Ravazzani International Journal of Business Communication 58 (4), 463-489, 2021 | 13 | 2021 |
Dialogare con gli stakeholder. Ascolto e sensibilità interculturale per le relazioni pubbliche e la comunicazione d'impresa: Ascolto e sensibilità interculturale per le … A Mazzei, S Ravazzani FrancoAngeli, 2014 | 11* | 2014 |
Responsible communication with employees to mitigate the negative effects of crises: A study of Italian companies A Mazzei, S Ravazzani International Conference on Corporate and Marketing Communication …, 2013 | 11 | 2013 |
Internal branding and employee brand consistent behaviours: The role of enablement-oriented communication S Ravazzani, A Mazzei Mercati e competitività: 1, 2017, 121-139, 2017 | 10 | 2017 |
Unintended effects of risk communication: impacts of message fatigue, risk tolerance, and trust in public health information on psychological reactance Y Seo, S Ravazzani, H Jun, Y Jin, A Butera, A Mazzei, BH Reber Journal of International Crisis and Risk Communication Research 4 (3), 379-406, 2021 | 9 | 2021 |
Diversity management S Ravazzani The international encyclopedia of strategic communication, 1-13, 2018 | 9 | 2018 |