| Qualitative research methods in health technology assessment: a review of the literature E Murphy, R Dingwall, D Greatbatch, S Parker, P Watson Health technology assessment (Winchester, England) 2 (16), iii-274, 1998 | 1680 | 1998 |
| On the institutional character of institutional talk: The case of news interviews J Heritage, D Greatbatch Discourse in Professional and Everyday Culture. Linko ping, Department of …, 1989 | 1059 | 1989 |
| A turn-taking system for British news interviews D Greatbatch Language in society 17 (3), 401-430, 1988 | 715 | 1988 |
| Generating applause: A study of rhetoric and response at party political conferences J Heritage, D Greatbatch American journal of sociology 92 (1), 110-157, 1986 | 630 | 1986 |
| On the management of disagreement between news interviewees D Greatbatch Talk at work: Interaction in institutional settings, 268-301, 1992 | 427 | 1992 |
| Tasks-in-interaction: paper and screen based documentation in collaborative activity P Luff, C Heath, D Greatbatch Proceedings of the 1992 ACM conference on Computer-supported cooperative …, 1992 | 355 | 1992 |
| Aspects of topical organization in news interviews: The use of agenda-shifting procedures by interviewees D Greatbatch Media, Culture & Society 8 (4), 441-455, 1986 | 341 | 1986 |
| Selective facilitation: Some preliminary observations on a strategy used by divorce mediators D Greatbatch, R Dingwall Law and Society Review 23 (4), 613-641., 1989 | 276 | 1989 |
| How do desk-top computers affect the doctor-patient interaction D Greatbatch, C Heath, P Campion, P Luff Family practice 12 (1), 32-36, 1995 | 211 | 1995 |
| Catching goldfish: quality in qualitative research R Dingwall, E Murphy, P Watson, D Greatbatch, S Parker Journal of Health Services Research & Policy 3 (3), 167-172, 1998 | 198 | 1998 |
| Conversation analysis: Neutralism in British news interviews D Greatbatch Approaches to media discourse, 163-185, 1998 | 172 | 1998 |
| Displaying group cohesiveness: Humour and laughter in the public lectures of management gurus D Greatbatch, T Clark Human relations 56 (12), 1515-1544, 2003 | 168 | 2003 |
| Interpersonal communication and human-computer interaction: an examination of the use of computers in medical consultations D Greatbatch, P Luff, C Heath, P Campion Interacting with computers 5 (2), 193-216, 1993 | 165 | 1993 |
| Management fashion as image-spectacle: the production of best-selling management books T Clark, D Greatbatch Management Communication Quarterly 17 (3), 396-424, 2004 | 150 | 2004 |
| Argumentative talk in divorce mediation sessions D Greatbatch, R Dingwall American Sociological Review, 151-170, 1997 | 150 | 1997 |
| Telephone triage, expert systems and clinical expertise D Greatbatch, G Hanlon, J Goode, A O'Cathain, T Strangleman, D Luff Sociology of Health & Illness 27 (6), 802-830, 2005 | 128 | 2005 |
| Knowledge, technology and nursing: the case of NHS Direct G Hanlon, T Strangleman, J Goode, D Luff, A O’Cathain, D Greatbatch Human relations 58 (2), 147-171, 2005 | 119 | 2005 |
| Management speak: Why we listen to what management gurus tell us D Greatbatch, T Clark Routledge, 2005 | 118 | 2005 |
| Does NHS Direct empower patients? A O’Cathain, J Goode, D Luff, T Strangleman, G Hanlon, D Greatbatch Social science & medicine 61 (8), 1761-1771, 2005 | 101 | 2005 |
| Laughing with the gurus D Greatbatch, T Clark Business Strategy Review 13 (3), 10-18, 2002 | 78 | 2002 |
