Expectations and norms in models of consumer satisfaction ER Cadotte, RB Woodruff, RL Jenkins Journal of marketing Research 24 (3), 305-314, 1987 | 2530 | 1987 |
Modeling consumer satisfaction processes using experience-based norms RB Woodruff, ER Cadotte, RL Jenkins Journal of marketing research 20 (3), 296-304, 1983 | 2179 | 1983 |
Exchange interdependence and interfirm interaction: Research in a simulated channel setting GT Gundlach, ER Cadotte Journal of Marketing Research 31 (4), 516-532, 1994 | 800 | 1994 |
Key factors in guest satisfaction ER Cadotte, N Turgeon Cornell Hotel and Restaurant Administration Quarterly 28 (4), 44-51, 1988 | 729 | 1988 |
Dissatisfiers and satisfiers: suggestions from consumer complaints and compliments ER Cadotte, N Turgeon Journal of consumer satisfaction, Dissatisfaction and Complaining Behavior 1 …, 1988 | 481 | 1988 |
A Process Model of Dyadic Interorganizational Relations ER Cadotte, LW Stern College of Administrative Science, Ohio State University, 1973 | 218 | 1973 |
Business simulations: The next step in management training ER Cadotte Selections 54 (2), 8-16, 1995 | 83 | 1995 |
Expectations and norms in models of consumer satisfaction RB Woodruff, ER Cadotte, RL Jenkins Journal of Marketing Research 24 (8), 305-14, 1987 | 79 | 1987 |
Using a business simulation to enhance accounting education RA Riley Jr, ER Cadotte, L Bonney, C MacGuire Issues in Accounting Education 28 (4), 801-822, 2013 | 69 | 2013 |
Norms and expectation predictions: how different are the measures? ER Cadotte, RB Woodruff, RL Jenkins International fare in consumer satisfaction and complaining behavior, 49-56, 1982 | 62 | 1982 |
Creating value in marketing and business simulations: An author’s viewpoint ER Cadotte Journal of Marketing Education 38 (2), 119-129, 2016 | 46 | 2016 |
“Thinking” about business markets: A cognitive assessment of market awareness L Bonney, B Davis-Sramek, ER Cadotte Journal of Business Research 69 (8), 2641-2648, 2016 | 43 | 2016 |
The use of simulations in entrepreneurship education: Opportunities, challenges and outcomes E Cadotte Annals of entrepreneurship education and pedagogy–2014, 280-302, 2014 | 32 | 2014 |
Shipper‐Carrier Contract Negotiation: A Conceptual Foundation for Logistics Managers LM Rinehart, ER Cadotte, CJ Langley Jr International Journal of Physical Distribution & Materials Management 18 (6 …, 1988 | 25 | 1988 |
A pedagogy to enhance the value of simulations in the classroom ER Cadotte, C MacGuire Journal for Advancement of Marketing Education 21 (2), 38-52, 2013 | 23 | 2013 |
Charting a path for CS/D research RB Woodruff, ER Cadotte, RL Jenkins International Fare in Consumer Satisfaction and Complaining Behaviour, 118-123, 1982 | 20 | 1982 |
The push-button questionnaire: A new tool for measuring customer satisfaction ER Cadotte Cornell Hotel and Restaurant Administration Quarterly 19 (4), 70-79, 1979 | 20 | 1979 |
The application of means-end theory to understanding the value of simulation-based learning MM Anitsal, ER Cadotte Developments in Business Simulation and Experiential Learning: Proceedings …, 2007 | 14 | 2007 |
Molding conscious leaders M Lokhande, ER Cadotte, B Agrawal South Asian Journal of Business and Management Cases 8 (3), 262-275, 2019 | 8 | 2019 |
The role that large scale, integrative business simulations can play in assurance of learning and assessment E Cadotte, L Bonney, R Riley, C MacGuire | 8 | 2013 |