Structural estimation of callers' delay sensitivity in call centers Z Akşin, B Ata, SM Emadi, CL Su Management Science 59 (12), 2727-2746, 2013 | 180 | 2013 |
Dynamic control of an M/M/1 service system with adjustable arrival and service rates B Ata, S Shneorson Management Science 52 (11), 1778-1791, 2006 | 175 | 2006 |
Heavy traffic analysis of open processing networks with complete resource pooling: Asymptotic optimality of discrete review policies B Ata, S Kumar | 122 | 2005 |
Drift rate control of a Brownian processing system B Ata, JM Harrison, LA Shepp | 106 | 2005 |
Impact of delay announcements in call centers: An empirical approach Z Akşin, B Ata, SM Emadi, CL Su Operations Research 65 (1), 242-265, 2017 | 104 | 2017 |
A broader view of designing the liver allocation system M Akan, O Alagoz, B Ata, FS Erenay, A Said Operations research 60 (4), 757-770, 2012 | 102 | 2012 |
Revenue management by sequential screening M Akan, B Ata, J Dana Journal of economic theory 159 (B), 2427-2476, 2015 | 97 | 2015 |
Dynamic power control in a wireless static channel subject to a quality-of-service constraint B Ata Operations Research 53 (5), 842-851, 2005 | 93 | 2005 |
Near-optimal dynamic lead-time quotation and scheduling under convex-concave customer delay costs B Ata, TL Olsen Operations research 57 (3), 753-768, 2009 | 88 | 2009 |
Asymmetric information and economies of scale in service contracting M Akan, B Ata, MA Lariviere Manufacturing & Service Operations Management 13 (1), 58-72, 2011 | 82 | 2011 |
Optimizing organic waste to energy operations B Ata, D Lee, MH Tongarlak Manufacturing and Service Operations Management 14 (2), 231-244, 2012 | 70 | 2012 |
Dynamic volunteer staffing in multicrop gleaning operations B Ata, D Lee, E Sönmez Operations Research 67 (2), 295-314, 2019 | 69 | 2019 |
OrganJet: Overcoming geographical disparities in access to deceased donor kidneys in the United States B Ata, A Skaro, S Tayur Management Science 63 (9), 2776-2794, 2017 | 69 | 2017 |
Bayesian dynamic pricing in queueing systems with unknown delay cost characteristics P Afèche, B Ata Manufacturing & Service Operations Management 15 (2), 292-304, 2013 | 67* | 2013 |
The value of partial resource pooling: Should a service network be integrated or product-focused? B Ata, JA Van Mieghem Management Science 55 (1), 115-131, 2009 | 62 | 2009 |
On scheduling a multiclass queue with abandonments under general delay costs B Ata, MH Tongarlak Queueing Systems 74, 65-104, 2013 | 57 | 2013 |
Congestion-based leadtime quotation and pricing for revenue maximization with heterogeneous customers B Ata, TL Olsen Queueing Systems 73, 35-78, 2013 | 55 | 2013 |
Dynamic control of a multiclass queue with thin arrival streams B Ata Operations Research 54 (5), 876-892, 2006 | 55 | 2006 |
Dynamic control of a make-to-order, parallel-server system with cancellations M Rubino, B Ata Operations Research 57 (1), 94-108, 2009 | 53 | 2009 |
On Hospice Operations under Medicare Reimbursement Policies B Ata, BL Killaly, TL Olsen, RP Parker Management Science 59 (5), 1027-1044, 2013 | 49 | 2013 |