An integrated framework for customer value and customer‐relationship‐management performance: a customer‐based perspective from China Y Wang, H Po Lo, R Chi, Y Yang Managing service quality: An international journal 14 (2/3), 169-182, 2004 | 1373 | 2004 |
An integrated framework for service quality, customer value, satisfaction: Evidence from China's telecommunication industry Y Wang, HP Lo, Y Yang Information systems frontiers 6, 325-340, 2004 | 894 | 2004 |
The constituents of core competencies and firm performance: evidence from high-technology firms in China Y Wang, HP Lo, Y Yang Journal of Engineering and Technology Management 21 (4), 249-280, 2004 | 284 | 2004 |
On the development of public–private partnerships in transitional economies: An explanatory framework Y Yang, Y Hou, Y Wang Public Administration Review 73 (2), 301-310, 2013 | 202 | 2013 |
基于主成分分析法的人类发展指数替代技术 杨永恒, 胡鞍钢, 张宁 经济研究 7 (4), 17, 2005 | 113 | 2005 |
客户关系管理的内涵, 驱动因素及成长维度 杨永恒, 王永贵, 钟旭东 南开管理评论 5 (2), 48-52, 2002 | 94 | 2002 |
An analytic network process approach to the selection of logistics service providers for air cargo YH Yang, YV Hui, LC Leung, G Chen Journal of the Operational Research Society 61, 1365-1376, 2010 | 60 | 2010 |
Investigating regional disparities of China’s human development with cluster analysis: A historical perspective Y Yang, A Hu Social indicators research 86, 417-432, 2008 | 49 | 2008 |
对组织学习, 核心竞争能力, 战略柔性与企业竞争绩效的理论剖析与实证研究——探索中国企业增强动态竞争优势之路 王永贵, 张玉利, 杨永恒, 李季 南开管理评论 6 (4), 54-60, 2003 | 47 | 2003 |
现代企业竞争优势探源——对核心能力的系统思考 韩经纶, 王永贵, 杨永恒 南开经济研究, 39-44, 1998 | 45 | 1998 |
领导, 伦理与组织信誉案例: 战略的观点 佩因, 韩经纶, 王永贵, 杨永恒 东北财经大学出版社, 1999 | 44 | 1999 |
Is transparency a double-edged sword in citizen satisfaction with public service? Evidence from China’s public healthcare Y Yang Journal of Service Theory and Practice 28 (4), 484-506, 2018 | 40 | 2018 |
客戶关系管理:价值导向及使能技术 杨永恒 大连:东北财经大学出版社, 2002 | 39 | 2002 |
J· 科利斯, 辛西娅· A· 蒙哥马利 大卫 企业战略 3, 49, 2000 | 38 | 2000 |
公私伙伴关系绩效的关键影响因素——基于若干转型国家的经验研究 张万宽, 杨永恒, 王有强 公共管理学报 7 (3), 103-112, 2010 | 34 | 2010 |
Different material footprint trends between China and the world in 2007-2012 explained by construction-and manufacturing-associated investment M Jiang, P Behrens, Y Yang, Z Tang, D Chen, Y Yu, L Liu, P Gong, S Zhu, ... One Earth 5 (1), 109-119, 2022 | 33 | 2022 |
中国人类发展的地区差距和不协调——历史视角下的 “一个中国, 四个世界” 杨永恒, 胡鞍钢, 张宁 经济学季刊 5 (3), 803-816, 2006 | 31 | 2006 |
经济增长转型与就业促进 胡鞍钢, 杨永恒, 盛欣 数理统计与管理 23 (6), 1-9, 2004 | 29 | 2004 |
Adjusting for Perception Bias in Citizens' Subjective Evaluations: A Production Function Perspective Y Yang Public Performance & Management Review 34 (1), 38-55, 2010 | 23 | 2010 |
An alternative to human development index with principal component analysis Y Yang, AG Hu, N Zhang Economic Research Journal 7 (4), 4-17, 2005 | 21 | 2005 |