An integrated model for the effects of perceived product, perceived service quality, and perceived price fairness on consumer satisfaction and loyalty LT Bei, YC Chiao Journal of consumer satisfaction, dissatisfaction and complaining behavior …, 2001 | 1215 | 2001 |
Performance, internationalization, and firm-specific advantages of SMEs in a newly-industrialized economy YC Chiao, KP Yang, CMJ Yu Small Business Economics 26, 475-492, 2006 | 325 | 2006 |
The determinants of customer loyalty: an analysis of intangible factors in three service industries LT Bei, YC Chiao International Journal of Commerce and Management 16 (3/4), 162-177, 2006 | 282 | 2006 |
Understanding the antecedents to customer loyalty by applying structural equation modeling K Yieh, YC Chiao, YK Chiu Total quality management & business excellence 18 (3), 267-284, 2007 | 231 | 2007 |
Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership. K Jiang, CH Chuang, YC Chiao Journal of Applied Psychology 100 (4), 1089, 2015 | 228 | 2015 |
Perceived quality, customer satisfaction, and customer loyalty: The case of Lexus in Taiwan CJ Yu, LY Wu, YC Chiao, HS Tai Total Quality Management & Business Excellence 16 (6), 707-719, 2005 | 228 | 2005 |
Choosing between wholly‐owned subsidiaries and joint ventures of MNCs from an emerging market YC Chiao, FY Lo, CM Yu International Marketing Review 27 (3), 338-365, 2010 | 174 | 2010 |
Subsidiary size, internationalization, product diversification, and performance in an emerging market YC Chiao, CMJ Yu, PY Li, YC Chen International Marketing Review 25 (6), 612-633, 2008 | 87 | 2008 |
Effect of auricular acupressure on peri‐and early postmenopausal women with anxiety: a double‐blinded, randomized, and controlled pilot study CL Kao, CH Chen, WY Lin, YC Chiao, CL Hsieh Evidence‐Based Complementary and Alternative Medicine 2012 (1), 567639, 2012 | 67 | 2012 |
Network effect and subsidiary autonomy in multinational corporations: An investigation of Taiwanese subsidiaries YC Chiao, KP Ying International Business Review 22 (4), 652-662, 2013 | 66 | 2013 |
The relationship between R&D investment and firm profitability under a three-stage sigmoid curve model: evidence from an emerging economy KP Yang, YC Chiao, CC Kuo IEEE Transactions on Engineering Management 57 (1), 103-117, 2009 | 54 | 2009 |
Does the length of a customer–provider relationship really matter? YC Chiao, YK Chiu, JL Guan The Service Industries Journal 28 (5), 649-667, 2008 | 48 | 2008 |
Developing the skills for international business management—The implications of the management education opportunity grid CMJ Yu, JL Guan, KP Yang, YC Chiao Journal of Teaching in International Business 16 (4), 5-26, 2005 | 37 | 2005 |
Internationalization, intangible assets and Taiwanese SMEs' performance: Evidence of an Asian newly-industrialized economy YC Chiao, KP Yang African Journal of Business Management 5 (3), 641, 2011 | 35 | 2011 |
Partner nationality, market-focus and IJV performance: A contingent approach YC Chiao, CMJ Yu, JTA Peng Journal of World Business 44 (3), 238-249, 2009 | 35 | 2009 |
Local linkages and their effects on headquarters' use of process controls CMJ Yu, HC Wong, YC Chiao Journal of Business Research 59 (12), 1239-1247, 2006 | 35 | 2006 |
Identifying competitive strategies to improve the performance of hospitals in a competitive environment CH Chang, YC Chiao, Y Tsai BMC health services research 17, 1-10, 2017 | 30 | 2017 |
Network and institutional effects on SMEs’ entry strategies FY Lo, YC Chiao, CMJ Yu Management International Review 56, 531-563, 2016 | 30 | 2016 |
The impact of internationalisation and proprietary assets on firm performance: an empirical analysis of Taiwanese high-tech firms CMJ Yu, YC Chiao, CJ Chen International Journal of Technology Management 29 (1-2), 116-135, 2005 | 22 | 2005 |
Cost-effectiveness of clinical pathway in coronary artery bypass surgery YK Lin, CP Chen, WC Tsai, YC Chiao, BYJ Lin Journal of medical systems 35, 203-213, 2011 | 19 | 2011 |